Greg Crossan Greg Crossan

Build a Firmwide Quality System That Defeats Perfectionism and Expands Capacity

Perfectionism looks like rigor but functions like waste. This article shows partners how to build a firmwide quality system that improves accuracy and protects capacity. Learn how to track cost of quality, publish a service catalog, use a quality dashboard, clarify decision rights, and enable managers so rework drops and margins improve.

Read More
Greg Crossan Greg Crossan

7 Ways CPAs Can Beat Perfectionism Without Lowering Standards

Perfectionism fuels high standards but also burnout for many CPAs. This article offers 7 practical strategies to manage perfectionism at work without sacrificing accuracy. Learn how to set smarter standards, trust the audit process, and use self-awareness to balance excellence with sustainable performance.

Read More