Why the Best CPAs Chase Discomfort at Work (And How You Can Too)
Growth rarely feels comfortable. This piece shows CPAs how to reframe nerves as useful energy, make friends with uncertainty, and choose stretch opportunities that build mastery. Practical, science-informed guidance to move from safe competence to trusted advisor without sacrificing standards.
Build a Firmwide Quality System That Defeats Perfectionism and Expands Capacity
Perfectionism looks like rigor but functions like waste. This article shows partners how to build a firmwide quality system that improves accuracy and protects capacity. Learn how to track cost of quality, publish a service catalog, use a quality dashboard, clarify decision rights, and enable managers so rework drops and margins improve.
How to Deliver for a Boss Who Demands Perfect Work
Working for a boss who expects perfect work can drain capacity. This CPA-focused guide shows how to decode risk, reputation, and ambiguity, lead with the decision and standards, set clear service levels, price certainty, and use quick mindset shifts to move work forward without endless polish. Practical tools and templates included.
7 Ways CPAs Can Beat Perfectionism Without Lowering Standards
Perfectionism fuels high standards but also burnout for many CPAs. This article offers 7 practical strategies to manage perfectionism at work without sacrificing accuracy. Learn how to set smarter standards, trust the audit process, and use self-awareness to balance excellence with sustainable performance.
How Partners Can Model Executive Presence that Retains Talent (in 2025)
Many CPA firms lose talent not because of pay, but because of leadership gaps. In 2025, executive presence means clarity, credibility, and connection. Discover how partners can show up in ways that inspire confidence, strengthen retention, and keep top performers engaged.
Why Mentorship Isn’t Enough: CPAs Need Sponsorship to Reach Partner
Mentorship prepares CPAs, but sponsorship promotes them. Learn why firms must foster sponsorship to advance top talent and build their partner pipeline.
From Technical Expert to Strategic Leader: Better Decision-Making for CPAs
CPAs move from technical experts to leaders by making better decisions. Learn how judgment, risk assessment, and clarity prepare CPAs for partnership.
Recognizing and Addressing Imposter Syndrome in Your CPA Firm
Imposter syndrome often hides behind perfect workpapers and long review cycles. This edition of Crossan’s Corner shows how accounting culture feeds self-doubt and offers confidence plays for CPAs plus culture shifts for partners. Expect less rework, lower turnover, and stronger advisory revenue when small mindset changes translate into measurable firm ROI and deeper client trust.
The Silent Crisis in Your Tax Department: Spotting Burnout Before It's Too Late
Burnout is silently draining your tax team’s performance and morale. Learn how to recognize early warning signs and respond before disengagement becomes turnover.
What Private Equity Can’t Fix: The Human Side of CPA Firm Transformation
Private equity is changing the business model of CPA firms quickly. But what’s happening to the people inside them? This article explores the human side of transformation, and why leadership clarity, culture, and emotional intelligence are more essential than ever.
Mastering Honest Feedback in CPA Firms: Practical Tips for Growth-Oriented Leaders
Honest feedback is one of the most underused leadership tools in CPA firms. This article offers practical, values-driven strategies for giving feedback that builds trust, sharpens performance, and strengthens your firm's next generation of leaders.
A Letter to My Son… And Every Emerging Leader Out There
As a leadership coach and father, I wrote this letter to my son to remind him, and all of us, that who we are matters more than what we do. Discover how values-based leadership begins with authenticity, resilience, and purpose.
3 Critical Conversations CPA Managers Avoid; and How They're Costing Your Firm
Avoiding tough conversations might feel easier in the moment—but it's costing CPA firms time, talent, and trust. In this article, I uncover the three critical conversations managers avoid, the hidden costs of silence, and practical tools to lead with clarity and alignment.
How to Develop Influence Without Authority: Lead with Confidence and Credibility
You don’t need a big title to make a big impact. In less than 3 minutes, learn 5 practical ways to build influence, earn trust, and lead with confidence, no matter your role.
Hidden Profit Leaks in CPA Firms: How to Fix Broken Time Cultures
Discover the hidden profit leaks in CPA firms. It's not about time management, but broken time culture. Learn how to transform leadership habits and boost retention, engagement, and profitability.
Hybrid Leadership for CPAs: Why It’s the Smart Bet
Discover why hybrid leadership, a blending of transactional clarity with transformational vision, is critical for CPA firms. Learn how this approach enhances employee engagement, accelerates innovation, and drives tangible business outcomes.
How CPAs Can Build Resilient and Adaptable Teams
Discover how CPA firms can build resilient teams that perform under pressure, reduce burnout, and adapt to change without losing momentum.
Why Communication Is the Most Important Leadership Skill for CPAs
Strong communication skills help CPAs lead and advance. Learn the 4 C’s framework to improve communication, build influence, and grow your career.
Conflict Resolution Skills Every CPA Needs
Practical conflict resolution tips for CPAs. Learn 5 essential skills to handle client disputes & team conflicts with confidence and professionalism.
The Mindset Shift That Changes Everything
Discover how to shift from self-doubt to self-improvement by changing your mindset. Learn the key differences between "not good enough" and "I want to improve," how the ELI assessment uncovers stress reactions, and practical steps to build confidence and energy.