Greg Crossan Greg Crossan

Why Middle Managers Become the Bottleneck and How to Stop

Middle managers in CPA firms and in-house tax teams often become bottlenecks without realizing it. This article explores why that happens and offers practical leadership shifts that reduce decision overload, improve clarity, and strengthen team judgment without sacrificing quality.

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Greg Crossan Greg Crossan

When a Family Question Brings You Back to Your Why

A simple Thanksgiving question led me back to why I coach. In accounting and tax, professionals often lose connection to their purpose under the weight of pressure, deadlines, and expectations. This article explores why conscious leadership matters, how performance and wellbeing must rise together, and why reconnecting to your “why” transforms how you lead and live.

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